{"id":5250,"date":"2023-07-08T19:25:27","date_gmt":"2023-07-08T10:25:27","guid":{"rendered":"https:\/\/en.sni-hub.com\/vpn\/?p=5250"},"modified":"2026-09-09T23:40:14","modified_gmt":"2026-09-09T14:40:14","slug":"surfshark-cancellation","status":"publish","type":"post","link":"https:\/\/en.sni-hub.com\/vpn\/surfshark-cancellation\/","title":{"rendered":"How to Cancel SurfShark Subscription and Request a Refund"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Both disabling automatic renewal and requesting a refund with Surfshark VPN can be easily accomplished by sending a message via live chat. In this guide, we will provide essential information to ensure a smooth cancellation process.<\/p>\n\n\n\n<div class=\"swell-block-capbox cap_box is-style-intext\" data-colset=\"col3\"><div class=\"cap_box_ttl\"><span><strong><strong>How to Stop Auto-Renewal<\/strong> and Request a Refund:<\/strong><\/span><\/div><div class=\"cap_box_content\">\n<ol class=\"wp-block-list\">\n<li>Visit the Sharfshark Help Center<\/li>\n\n\n\n<li>Initiate a Live Chat<\/li>\n\n\n\n<li>Provide Your Information and State Your Request<\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">How to Stop Auto-Renewal and Request a Refund<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Follow these steps to stop auto-renewal and request a refund:<\/p>\n\n\n\n<div class=\"swell-block-capbox cap_box is-style-intext\" data-colset=\"col3\"><div class=\"cap_box_ttl\"><span><strong><strong>How to Stop Auto-Renewal<\/strong> and Request a Refund:<\/strong><\/span><\/div><div class=\"cap_box_content\">\n<ol class=\"wp-block-list\">\n<li>Visit the Sharfshark Help Center<\/li>\n\n\n\n<li>Initiate a Live Chat<\/li>\n\n\n\n<li>Provide Your Information and State Your Request<\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Before proceeding with the cancellation process, it&#8217;s crucial to keep the following points in mind:<\/p>\n\n\n\n<div class=\"swell-block-capbox cap_box is-style-inner\" data-colset=\"col1\"><div class=\"cap_box_ttl\"><span>Considerations Before Canceling Subscription<\/span><\/div><div class=\"cap_box_content\">\n<ul class=\"wp-block-list\">\n<li class=\"u-mb-ctrl u-mb-10\"><strong>Refund Requests Only Through Live Chat: <\/strong>Refunds cannot be requested via &#8216;My Page&#8217; or within the app. Instead, you must contact Surfshark\u2019s customer support team through the Surfshark website to initiate the refund process. However, auto-renewal can be stopped either via live chat or through &#8216;My Page&#8217;.<\/li>\n\n\n\n<li class=\"u-mb-ctrl u-mb-10\"><strong>Non-Refundable Payment Methods:<\/strong> If you subscribed via the app store or used a prepaid card, Surfshark will not issue a refund. Accepted payment methods for refunds are credit cards and PayPal. Therefore, if you&#8217;re concerned about potential refunds post-subscription, it&#8217;s advisable to opt for these payment methods.<\/li>\n\n\n\n<li><strong>Service Availability Until Contract Expiration: <\/strong>If you decide to disable automatic renewal, you can continue using the VPN service until the end of your current contract period. For instance, if you&#8217;ve signed up for a 12-month plan and decide to turn off auto-renewal after 6 months, you will still have access to the service for the remaining 6 months of your contract.&#8221;<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Step1. Visit the Sharfshark Help Center<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Scroll to the bottom of the official Surfshark website and click on the \u201c<strong>Help center<\/strong>\u201d.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"944\" height=\"503\" src=\"https:\/\/en.sni-hub.com\/vpn\/wp-content\/uploads\/2023\/07\/surfrfshark-cancel-en-001.jpg\" alt=\"how to cancel surfshark\" class=\"wp-image-5279\" srcset=\"https:\/\/en.sni-hub.com\/vpn\/wp-content\/uploads\/2023\/07\/surfrfshark-cancel-en-001.jpg 944w, https:\/\/en.sni-hub.com\/vpn\/wp-content\/uploads\/2023\/07\/surfrfshark-cancel-en-001-768x409.jpg 768w\" sizes=\"(max-width: 944px) 100vw, 944px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Step2. Initiate a Live Chat<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Scroll to the bottom of the page and click on \u201c<strong>Chat with us<\/strong>\u201d.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"646\" height=\"227\" src=\"https:\/\/en.sni-hub.com\/vpn\/wp-content\/uploads\/2023\/07\/surfrfshark-cancel-en-002.jpg\" alt=\"how to cancel surfshark\" class=\"wp-image-5281\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Step3. Provide Your Information and State Your Request<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You will see the screen below. Enter your name, email, and message.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For instance, you could initiate the chat with a message such as, \u201cHello, I would like to request a refund.\u201d The live chat agent will likely ask about your reason for cancellation. You can reply by saying, &#8220;I have no complaints about the service itself, but I no longer need a VPN.&#8221; It&#8217;s important to provide succinct explanation for cancellation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on your specific situation, if you mention issues related to video streaming services or slow speeds, the support team member may request additional details about the environment or circumstances in which you experienced these problems.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"384\" height=\"608\" src=\"https:\/\/en.sni-hub.com\/vpn\/wp-content\/uploads\/2023\/07\/surfrfshark-cancel-en-003.jpg\" alt=\"how to cancel surfshark\" class=\"wp-image-5280\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Benefits of Using a VPN<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Before proceeding with canceling your subscription, it\u2019s important to consider&nbsp;the benefits and advantages of using a VPN. If there are any benefits that you may not be aware of, it is recommended to utilize them fully before canceling your subscription.<\/p>\n\n\n\n<div class=\"swell-block-capbox cap_box is-style-onborder_ttl\"><div class=\"cap_box_ttl\"><span>Benefits of Using a VPN<\/span><\/div><div class=\"cap_box_content\">\n<ul class=\"wp-block-list\">\n<li><strong>Protect Your privacy:<\/strong>&nbsp;Safely use free public Wi-Fi networks<\/li>\n\n\n\n<li><strong>Stay Connected Abroad:<\/strong>&nbsp;Access internet services as if you\u2019re at home<\/li>\n\n\n\n<li><strong>Unblock Global Content:<\/strong>&nbsp;Enjoy websites unavailable in your country<\/li>\n\n\n\n<li><strong>Save Big on Subscriptions:<\/strong>&nbsp;Score lower prices on YouTube Premium, Netflix, Spotify, and more<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Explore more detailed&gt;&gt;&nbsp;<a href=\"https:\/\/en.sni-hub.com\/vpn\/pros-and-cons-of-using-a-vpn-for-personal-use\/\">Pros and Cons of Using a VPN for Personal Use<\/a><\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Alternative VPN services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After canceling your Surfshark subscription, it is advisable to explore alternative VPN options that can meet your needs. Here are two VPN services that we recommend:<\/p>\n\n\n\n<div class=\"swell-block-capbox cap_box\" data-colset=\"col3\"><div class=\"cap_box_ttl\"><span>Alternative VPN Services<\/span><\/div><div class=\"cap_box_content\">\n<ul class=\"wp-block-list\">\n<li><span class=\"p-adBox\" data-id=\"374\" data-ad=\"text\"><a href=\"https:\/\/en.sni-hub.com\/vpn\/expressvpn\" rel=\"sponsored\">ExpressVPN<\/a><\/span>: Ultra-fast Internet Speeds<\/li>\n\n\n\n<li><span class=\"p-adBox\" data-id=\"373\" data-ad=\"text\"><a href=\"https:\/\/en.sni-hub.com\/vpn\/nordvpn\" rel=\"nofollow\">NordVPN<\/a><\/span>: The Ultimate Balance of Price and Internet Speed<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">ExpressVPN: Recommended for Those Ultra-fast Internet Speeds<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"448\" src=\"https:\/\/en.sni-hub.com\/vpn\/wp-content\/uploads\/2022\/08\/expressvpn-en-001-1024x448.jpg\" alt=\"Top page of ExpressVPN\" class=\"wp-image-348\" srcset=\"https:\/\/en.sni-hub.com\/vpn\/wp-content\/uploads\/2022\/08\/expressvpn-en-001-1024x448.jpg 1024w, https:\/\/en.sni-hub.com\/vpn\/wp-content\/uploads\/2022\/08\/expressvpn-en-001-300x131.jpg 300w, https:\/\/en.sni-hub.com\/vpn\/wp-content\/uploads\/2022\/08\/expressvpn-en-001-768x336.jpg 768w, https:\/\/en.sni-hub.com\/vpn\/wp-content\/uploads\/2022\/08\/expressvpn-en-001.jpg 1237w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-table min_width20_ has-small-font-size\"><table><tbody><tr><td>Prices<br><\/td><td>Basic: $2.99\/mo<br>Advanced: $3.99\/mo<br>Pro: $5.99\/mo<br>(2 Years + 4 Months plan, as of September 2026)<\/td><\/tr><tr><td>No-log-policy and kill switch<\/td><td>Yes<\/td><\/tr><tr><td>Countries and servers<\/td><td>105\/3,000+<\/td><\/tr><tr><td>Money-back Guarantee<\/td><td>30 days<\/td><\/tr><tr><td>24\/7 customer support<\/td><td>Yes<\/td><\/tr><tr><td>Maximum devices supported<\/td><td>Basic 10 \/ Advanced 12 \/ Pro 14<\/td><\/tr><tr><td>Headquarter<\/td><td>British Virgin Islands<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">ExpressVPN is widely recognized as one of the fastest VPN services available, consistently earning positive reviews and gaining widespread popularity. It offers exceptional connection speeds that cater to users&#8217; need for seamless online experiences.<\/p>\n\n\n\n<ul class=\"wp-block-list has-swl-gray-background-color has-background\">\n<li>If you opt for ExpressVPN&#8217;s 12-Month plan, it will cost you $4.3 more per month compared to Surfshark&#8217;s 12-Month plan.<\/li>\n\n\n\n<li>However, ExpressVPN provides a more comfortable streaming experience, which could make it worth the extra cost.<\/li>\n<\/ul>\n\n\n\n<div class=\"swell-block-capbox cap_box\" data-colset=\"col3\"><div class=\"cap_box_ttl\"><span>Ideal for those who:<\/span><\/div><div class=\"cap_box_content\">\n<ul class=\"wp-block-list\">\n<li>Place a high importance on internet speed<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">\\30-day Money-Back Guarantee\/<\/p>\n\n\n\n<div class=\"swell-block-button -html green_ is-style-btn_normal\"><span class=\"p-adBox\" data-id=\"3505\" data-ad=\"text\"><a href=\"https:\/\/en.sni-hub.com\/vpn\/expressvpn\" rel=\"sponsored\">Try ExpressVPN<\/a><\/span><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">NordVPN: Recommended for Those Seeking Balance of Price and Internet Speed<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"454\" src=\"https:\/\/en.sni-hub.com\/vpn\/wp-content\/uploads\/2022\/08\/nordvpn-en-001-1024x454.jpg\" alt=\"Top page of NordVPN\" class=\"wp-image-349\" srcset=\"https:\/\/en.sni-hub.com\/vpn\/wp-content\/uploads\/2022\/08\/nordvpn-en-001-1024x454.jpg 1024w, https:\/\/en.sni-hub.com\/vpn\/wp-content\/uploads\/2022\/08\/nordvpn-en-001-300x133.jpg 300w, https:\/\/en.sni-hub.com\/vpn\/wp-content\/uploads\/2022\/08\/nordvpn-en-001-768x340.jpg 768w, https:\/\/en.sni-hub.com\/vpn\/wp-content\/uploads\/2022\/08\/nordvpn-en-001.jpg 1081w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-table min_width20_ has-small-font-size\"><table><tbody><tr><td>Prices (standard plan)<\/td><td>1-Month: $11.99<br>12-Months: $4.99\/month<br>24-Months: $3.99\/month<\/td><\/tr><tr><td>No-log-policy and kill switch<\/td><td>Yes<\/td><\/tr><tr><td>Countries and servers<\/td><td>60\/7,000+<\/td><\/tr><tr><td>Money-back Guarantee<\/td><td>30 days<\/td><\/tr><tr><td>24\/7 customer support<\/td><td>Yes<\/td><\/tr><tr><td>Maximum devices supported<\/td><td>10<\/td><\/tr><tr><td>Headquarter<\/td><td>Republic of Panama<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">NordVPN has established itself as a leading VPN service, offering an excellent balance between price, internet speed, server coverage, and ability to bypass geo-blocking. With its extensive server network and advanced security features, NordVPN has gained the largest market share worldwide and consistently receives positive reviews from industry experts.<\/p>\n\n\n\n<ul class=\"wp-block-list has-swl-gray-background-color has-background\">\n<li>If you opt for NordVPN&#8217;s 12-Month plan, it will cost you $1 more per month compared to Surfshark&#8217;s 12-Month plan.<\/li>\n\n\n\n<li>However, NordVPN provides a more comfortable streaming experience. It effectively bypasses geo-blocking, allowing for stress-free viewing of each video streaming service.<\/li>\n<\/ul>\n\n\n\n<div class=\"swell-block-capbox cap_box\" data-colset=\"col3\"><div class=\"cap_box_ttl\"><span>Ideal for those who:<\/span><\/div><div class=\"cap_box_content\">\n<ul class=\"wp-block-list\">\n<li>Want to balance price and internet speed<\/li>\n\n\n\n<li>Perfect for those prioritizing the ability to bypass geo-blocking<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">\\30-day Money-Back Guarantee\/<\/p>\n\n\n\n<div class=\"swell-block-button -html green_ is-style-btn_normal\"><span class=\"p-adBox\" data-id=\"3506\" data-ad=\"text\"><a href=\"https:\/\/en.sni-hub.com\/vpn\/nordvpn\" rel=\"nofollow\">Try NordVPN<\/a><\/span><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<div class=\"swell-block-capbox cap_box\" data-colset=\"col3\"><div class=\"cap_box_ttl\"><span>Conclusion<\/span><\/div><div class=\"cap_box_content\">\n<ul class=\"wp-block-list\">\n<li>SurfsharkVPN can process both disabling automatic renewal and requesting a refund simply by sending a message to the live chat.<\/li>\n\n\n\n<li>After canceling your ExpressVPN subscription, it is important to consider alternative VPN options that can cater to your specific needs.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"swell-block-capbox cap_box\" data-colset=\"col3\"><div class=\"cap_box_ttl\"><span>Alternative VPN Services<\/span><\/div><div class=\"cap_box_content\">\n<ul class=\"wp-block-list\">\n<li><span class=\"p-adBox\" data-id=\"374\" data-ad=\"text\"><a href=\"https:\/\/en.sni-hub.com\/vpn\/expressvpn\" rel=\"sponsored\">ExpressVPN<\/a><\/span>: Ultra-fast Internet Speeds<\/li>\n\n\n\n<li><span class=\"p-adBox\" data-id=\"373\" data-ad=\"text\"><a href=\"https:\/\/en.sni-hub.com\/vpn\/nordvpn\" rel=\"nofollow\">NordVPN<\/a><\/span>: The Ultimate Balance of Price and Internet Speed<\/li>\n<\/ul>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Both disabling automatic renewal and requesting a refund with Surfshark VPN can be easily accomplished by sending a message via live chat. In this guide, we will provide essential information to ensure a smooth cancellation process. How to Stop Auto-Renewal and Request a Refund Follow these steps to stop auto-renewal and request a refund: Before [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":7770,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"swell_btn_cv_data":"","footnotes":""},"categories":[9],"tags":[],"class_list":["post-5250","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-trouble-shooting"],"_links":{"self":[{"href":"https:\/\/en.sni-hub.com\/vpn\/wp-json\/wp\/v2\/posts\/5250","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/en.sni-hub.com\/vpn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/en.sni-hub.com\/vpn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/en.sni-hub.com\/vpn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/en.sni-hub.com\/vpn\/wp-json\/wp\/v2\/comments?post=5250"}],"version-history":[{"count":5,"href":"https:\/\/en.sni-hub.com\/vpn\/wp-json\/wp\/v2\/posts\/5250\/revisions"}],"predecessor-version":[{"id":12424,"href":"https:\/\/en.sni-hub.com\/vpn\/wp-json\/wp\/v2\/posts\/5250\/revisions\/12424"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/en.sni-hub.com\/vpn\/wp-json\/wp\/v2\/media\/7770"}],"wp:attachment":[{"href":"https:\/\/en.sni-hub.com\/vpn\/wp-json\/wp\/v2\/media?parent=5250"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/en.sni-hub.com\/vpn\/wp-json\/wp\/v2\/categories?post=5250"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/en.sni-hub.com\/vpn\/wp-json\/wp\/v2\/tags?post=5250"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}