{"id":5306,"date":"2023-07-09T18:48:43","date_gmt":"2023-07-09T09:48:43","guid":{"rendered":"https:\/\/en.sni-hub.com\/vpn\/?p=5306"},"modified":"2026-09-09T23:40:15","modified_gmt":"2026-09-09T14:40:15","slug":"cyberghost-cancellation","status":"publish","type":"post","link":"https:\/\/en.sni-hub.com\/vpn\/cyberghost-cancellation\/","title":{"rendered":"How to Cancel CyberGhostVPN Subscription and Request a Refund"},"content":{"rendered":"\n

When it comes to canceling your CyberGhost subscription, there are two methods that disabling automatic renewal and requesting a refund. In this guide, we will walk you through both cancellation methods and provide important information to ensure a smooth cancellation process.<\/p>\n\n\n\n

How to Turn Off CyberGhostVPN Automatic Renewal:<\/strong><\/span><\/div>
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  1. Log in to Your Account<\/li>\n\n\n\n
  2. Navigate to \u201cSubscriptions\u201d<\/li>\n\n\n\n
  3. Initiate Cancellation<\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n
    How to Request a Refund from CyberGhostVPN:<\/strong><\/span><\/div>
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    1. Visit CyberGhost’s Website<\/li>\n\n\n\n
    2. Initiate a Live Chat<\/li>\n\n\n\n
    3. Provide Your Information and State Your Request<\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n

      Two Methods of Cancellations<\/h2>\n\n\n\n

      There are two methods of canceling your subscription: \u201cTurn Off Automatic Renewal\u201d and \u201cRequest a Refund\u201d.<\/p>\n\n\n\n

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      1. Turn Off Automatic Renewal<\/strong>: This method allows you to prevent your subscription from automatically renewing at the end of your current billing cycle. By disabling automatic renewal, you can avoid being charged for subsequent months. For example, if you have signed up for a 1-month plan and follow the procedure to turn off automatic renewal, you will not be billed for the second month and onwards. You can easily disable automatic renewal at any time through CyberGhost’s website.<\/li>\n\n\n\n
      2. Request a Refund<\/strong>: If you are not entirely satisfied with CyberGhost, you have the option to request a refund within the money-back guarantee period. To initiate the refund process, you will need to contact 24\/7 live chat support and ask for a refund. It’s important to note that changes made to your account settings on the website alone will not automatically trigger a refund.<\/li>\n<\/ol>\n\n\n\n

        How to Turn Off CyberGhostVPN<\/strong> Automatic Renewal<\/h2>\n\n\n\n

        This step-by-step guide will walk you through the process of disabling automatic renewal, helping you avoid any unexpected charges in the future. To ensure a hassle-free cancellation experience, it is recommended to turn off automatic renewal even if you plan to request a refund right away.<\/p>\n\n\n\n

        How to Turn Off CyberGhostVPN Automatic Renewal:<\/strong><\/span><\/div>
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        1. Log in to Your Account<\/li>\n\n\n\n
        2. Navigate to \u201cSubscriptions\u201d<\/li>\n\n\n\n
        3. Initiate Cancellation<\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n

          Before proceeding with the cancellation process, it\u2019s crucial to keep the following points in mind:<\/p>\n\n\n\n

          Considerations Before Canceling Subscription<\/span><\/div>
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          1. No Refund for Automatic Renewal Suspension<\/strong>: Disabling automatic renewal is solely a procedure to prevent future automatic billing at the time of renewal. It’s important to note that turning off automatic renewal does not automatically entitle you to a refund. To be eligible for a refund, you need to request it separately, following the appropriate refund process.<\/li>\n\n\n\n
          2. Procedure via a Browser<\/strong>: It’s not possible to turn off automatic renewal directly through the app. Regardless of whether you are using a PC or a mobile phone, you will need to log in to your account via a browser to access the necessary settings and disable automatic renewal.<\/li>\n\n\n\n
          3. Service Availability until Contract Expiry<\/strong>: If you choose to turn off automatic renewal, you will still be able to use the VPN service until the end of your current contract period. For instance, if you have signed up for a 24-month plan and decide to disable auto-renewal after 12 months, you will have access to the service until the remaining 12 months of your contract expire.<\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n

            STEP1. Log in to Your Account<\/h3>\n\n\n\n

            Click on the \u201cMy Account<\/strong>\u201d button located at the top. Enter your registered email address and password to log in.<\/p>\n\n\n\n

            \"how<\/figure>\n\n\n\n

            STEP2. Navigate to \u201cSubscriptions\u201d<\/h3>\n\n\n\n

            Click on the CyberGhost icon in the top right corner, then select “Subscriptions<\/strong>“.<\/p>\n\n\n\n

            \"how<\/figure>\n\n\n\n

            STEP3. Initiate Cancellation<\/h3>\n\n\n\n

            You will see the details of your subscription. Click on “Cancel subscription<\/strong>“.<\/p>\n\n\n\n

            \"how<\/figure>\n\n\n\n

            Then click on \u201cContinue to cancel<\/strong>\u201d to confirm your decision.<\/p>\n\n\n\n

            \"how<\/figure>\n\n\n\n

            You will be prompted to select a reason for cancellation.<\/p>\n\n\n\n

            \"how<\/figure>\n\n\n\n

            For example, if you choose “I experience connectivity or VPN server problems”, you will be taken to a new screen where you can finalize the cancellation by clicking \u201cContinue to cancel<\/strong>\u201d.<\/p>\n\n\n\n

            \"how<\/figure>\n\n\n\n

            How to Request a Refund from CyberGhostVPN<\/strong><\/h2>\n\n\n\n

            CyberGhost offers a full refund if you cancel within 45 days of your initial purchase, or within 14 days for 1-month plans.<\/p>\n\n\n\n

            How to Request a Refund<\/strong> from CyberGhostVPN:<\/strong><\/span><\/div>
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            1. Visit CyberGhost’s Website<\/li>\n\n\n\n
            2. Initiate a Live Chat<\/li>\n\n\n\n
            3. Provide Your Information and State Your Request<\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n
              Considerations Before Request a Refund<\/span><\/div>
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